Ok so when I was radomlly playing Black Ops 2 last month when I was prestige 1 I lagged out and went offline then when I got back on my classes where reset but I did'nt lose anything. After I prestiged a 2nd time I used my token to refund my tokens and it never happened and I also never got a permanent unlock token, same thing happened when I prestsiged a third time. I am very upset and tryed contacting activision but apparently there customer support sucks and they never helped me. I am very disappointed because I don't know if it is a Bug, Hacker, Corrupted data, Or what I need a response asap please I just want my items that I had worked to unlock
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